At Cortico-X, We Are Experience Activists
What is an experience activist and why is this role crucial for the future of customer and employee experiences? Sujay Saha, President of Cortico-X, explores the core principles of experience activism.
Choosing the right GPT for your business. What factors should you consider when selecting a GPT?
Choosing the right Generative Pre-trained Transformer (GPT) has become imperative for businesses aiming to stay competitive. We explore the factors you should consider when selecting a GPT.
Gambling on the Future and the Sacrifice for Stability
A human interest lens into generational shifts in changing economic conditions, conditioned mindsets driven by financial and familial instability, and the need for proactive and personalized advice for restoring trust in financial institutions.
The Emotional Disconnect: The Lens to Hyper-Personalization in Banking
Modern customers crave hyper-personalization, where their every need is not just met but anticipated at the speed of life. However, most banks and credit unions struggle to bridge the gap between technology innovation and genuine customer connection.
Why CMOs Must Evolve to Stay Relevant
There’s much buzz around the supposed demise of the CMO. Personally, I believe the hype is just that—hype. However, it’s undeniable that CMOs must transform to secure their place at the C-suite table.
Three AI Technologies You Probably Haven’t Heard Of
Generative AI is all the rage, and there are so many other types of AI that are making a splash as well. Let’s dive into three lesser-known, but amazingly impactful types of AI: Emotion AI, Ambient Digital Scribes, and Edge AI.
Feeling the squeeze: Why the sandwich generation requires a tailored experience
Nearly a quarter of American’s consider themselves part of the sandwich generation, yet this generation of parents – those caring for children and aging loved ones at the same time – are routinely overlooked.
The One to One (near) Future, with Don Peppers
Humanity in the loop, with Monty Hamilton
Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.
The power of customer empathy, with Len Devanna
The power of customer empathy, with Len Devanna